We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
We do not accept the return of opened bottles. However, if you are not satisfied with Carolina Pepper Works Dipping Sauces, please let us know. We will see what we can do to make things right. Please call (919) 244-4554 or email us at JimTessier@CarolinaPepperWorks.com. We will respond within 24 hours.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If a bottle is broken upon receipt, please snap a photo of the package and the broken bottle(s) with your phone and email it to JimTessier@CarolinaPepperWorks.com. We will review and respond within 24 hours about a refund or a shipment of a new bottle(s).